Last updated: 13 November 2026
This explains what information MainStreetRank collects, why, and what we do with it. We have tried to write it the way we write everything else: plainly, and without padding.
MainStreetRank is an AI-powered SEO agency headquartered in Hamilton, Ontario, Canada. For privacy questions, email hello@mainstreetrank.ca.
When you ask for a Ranker Report or contact us: your name, email address, business name and website address. That's it, and you give it to us voluntarily.
When you become a client: business contact details, and the access you choose to grant us (for example, a Google Business Profile manager invitation or a website editor account). We also handle billing information, which is processed by our payment provider and never stored by us.
When you visit this website: standard server logs and, if we enable them, basic analytics telling us which pages get visited. We do not use advertising trackers, and we do not build profiles on visitors.
We do not sell, rent or trade your information. We do not add you to a marketing list because you asked for a report.
The report is generated by scanning the public pages of your website, the same way a search engine crawler does. It does not require a login, it does not access anything private, and it does not change anything on your site. We keep a copy of reports we generate so we can compare them over time.
Only the service providers we need to operate: email hosting, website hosting, analytics, payment processing, and file storage. Each sees only what its function requires. We don't share your information with anyone else unless you ask us to, or unless we're legally required to.
If you're a client, anything we can see through the access you grant us stays confidential. We don't publish your results, name you as a client, or use your business in marketing unless you've agreed to it in writing. Clients on a launch offer that includes a testimonial agree to this separately, in their order form, and still review anything before it's published.
Information is stored on services that may operate in Canada or the United States. We keep enquiry information for up to two years, and client records for seven years, which is what Canadian tax rules require. After that it's deleted.
Under Canadian privacy law (PIPEDA) you can ask us what we hold about you, ask for it to be corrected, ask for it to be deleted, and withdraw consent at any time. Email hello@mainstreetrank.ca and we'll action it within 30 days. There's no charge and you don't need a reason.
If we contacted you first, it was because your business contact details were published publicly and what we sent was relevant to your business, which is what Canada's anti-spam legislation (CASL) permits. Reply "STOP" to any message and we will not contact you again. We honour that immediately and permanently.
This site uses only what's needed to function and to count visits. No advertising cookies, no cross-site tracking, no pixels. You can block cookies in your browser and the site will still work.
If we change this policy we'll update the date above. Material changes affecting current clients will be emailed.
Email hello@mainstreetrank.ca. If we can't resolve it, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.